Change basic software development filters

[Joe Harmon]

I have a project I have created as a basic software development project rather than kanban or scrum.  There are a list of default filters (including the project filter) that I want to modify. After modifying the filter and clicking search, the basic software development project doesn't give me a save option.  it is always a save as option. How can I change the default filter?

[Andy Heinzer]

Hi Joe,

I can't seem to reproduce the problem you are describing here.   Both in Jira Cloud and Jira Server 7.13.1, I can edit any filter that my account has access to.   Perhaps there is a permissions problem here.   Do you still see the Details link next to the filter name in the issue navigator?  Can you confirm that your account has access to edit this filter?

What version/platform of Jira is this?

Have you tried using a different browser here?  I am curious if there is something different about your environment that might not render the save button in your browser, something like an adblocker that might be misconfigured could potentially do this.

[Joe Harmon]

7.12.3 is the version and it is Jira Server.  It is very dependent on the project type.  Notice in the description that I said I created a "Basic Software Development" project rather than a "Scrum" or "Kanban" project.  I can change the scrum or the kanban filters just fine.  When I change those and click search it gives me a save instead of a save as dialog.  It doesn't do that for the basic software development project.

[Andy Heinzer]

Thanks Joe. I tried again to recreate this problem in my version 7.12.3, but I still can't seem to do so.   In my environment, I'm a Jira system admin, and I have the edit rights to change and save this filter without issue.

When you viewing this specific filter, is your URL in the browser look something like this?

http://jira.example.com/issues/?filter=10400

I'd expect your system to have some other 5 digit number when viewing the filter directly, but I'm interested to make sure that Jira has saved a filter in your system and that we're looking at this specifically.

Could you try clicking the details link next to the title of this filter? 

I'm interested to see exactly what project role/groups that the edit filter permission might be set to.  By default the editor list is none or "Not Shared".   Which means that only project administrators, jira administrators, or jira system administrators would be able to edit that filter.  

Did your account create this project?  Or was this project created with a different Jira user account?  Just trying to better understand why your experience is different from mine here so that I can better help troubleshoot this behavior.

[Joe Harmon]

My account created this project and I am the full administrator with all rights. But even in your screenshot, you are still getting the "save as" dialog rather than the "save" dialog.