Change text style of description field when using automation

[oleg.buzinov]

Hi community!

Who can give a hint?

I'm making automation rule which is editing custom field (type - Text Field (multi-line)).

Need the text to be in a certain format (bold, italic, etc). But when I tried to add tags (ex. h1. /h2. / *bold* / <b>bold</b> etc), as a result, the text received the same text that was written in the rule without changing the format.

It there a solution to change text style by using automation rule?

My attempts to automation:

The result:

[Kian Stack Mumo Systems · Accepted solution]

@oleg.buzinov, 

Hello! To get formatted text, you need to change the renderer of your custom field to be Wiki Style renderer. Once you do that you can use formatting such as *text*.

[oleg.buzinov]

Great thanks, it works!

Choosing a different field renderer:

1. Log in to JIRA as a JIRA administrator.

2. Navigate to Administration | Issues | Field Configurations.

3. Click on the Configure link for the field configuration used by the project and issue type.

4. Click on the Renders link for the field to change.

5. Select the new renderer type from the Active Renderer drop-down list.

6. Click on Update to apply the change.

All the syntax of Wiki renderer is here: https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa