Changelog for StatusCategory

[Gary Spross]

Is there a way to capture the previous "statusCategory" within an automation that is triggered based on a transitional change?

i.e. {{changelog.statusCategory.fromstring}} doesn't seem to work. Is there any other way to determine this?

I've worked around this by creating 2 automation rules, but if I could access the previous Status Category, I could combine and have a single automation rule for what I'm trying to do.

[Mark Segall · Accepted solution]

Hi @Gary Spross - Status Category is tied to the status so you would do something like this:

{{changelog.status.statusCategory.name.from}}

[Gary Spross]

Hey @Mark Segall

Thanks for the response. I tried what you suggested, but no luck. I logged just the {{changelog}} and the result is: 

Changelog: {resolution=[ChangeItemBean{fieldId='resolution', field='resolution', fieldType='null', from='null', fromString='null', to='10001', toString='Won't Do'}], status=[ChangeItemBean{fieldId='status', field='status', fieldType='null', from='10000', fromString='To Do', to='6', toString='Closed'}]}

So it looks like I can get the status, but not the StatusCategory, unfortunately.

It's no big deal. It would just be nice if I could've consolidated the logic, but it works the way I have it setup.

Thanks again for your help!

[Mark Segall]

hmm... Yeah guess it won't work that way.  I know you can get the current status category by providing {{issue.status.statusCategory.name}} so I took a flyer on whether that would work with the change log.

The other option would be to capture the status name from the change log and then perform a send web request action to get the status category for that status.  Here's the API you'd need:

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-workflow-statuses/#api-rest-api-3-status-idorname-get

[Gary Spross]

Oh, good call. I didn't think about doing a web request to figure out the status category from the status. Thanks!