hello,
when export from jira to excel, all the chinese are unreadable.
Hello SunZhenwei,
Welcome to Atlassian community!
I believe your problem must be probably caused because of the encoding used (UTF-8), the same problem which happens to Japanese customers and was reported here:
CSV Export in other encoding than UTF-8
Although we are still working to provide other types encoding, can you please check if the workaround version provided in the link works for you? Here it is:
Latest Excel supports UTF-8.
CSV (UTF-8) support: Open and save CSV files that use UTF-8 character encoding.
Ref. Office 365 client update channel releases > November 10, 2016 > Version 1610 (Build 7466.2038) > Excel: Feature updates
Let us know if this information helps.
hello Goncalves,
thx for supporting on this point. it's fixed now.
Export as html format without this issue.
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Hello @SunZhenwei ,
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