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Choosing a project's issue type scheme

Mboiteux
Contributor
April 12, 2018

Hello,

I'm new to Jira and I try to Associate issue types with my project.

According to document https://confluence.atlassian.com/adminjiraserver073/associating-issue-types-with-projects-861253240.html I created a new issue type scheme.

When I click on "Associate" link I can't see my project in the list provided.

Furthermore when I go to > Projects there is no "Issue Types" section in the "parameters" menu of my project.

Currently the only task type available in my project is "Story" :/

Can anybody understand what's happening please ?

Marc

2 answers

1 vote
Dave Sky
Contributor
December 18, 2018

What is this legendary gear icon I keep seeing in documentation and forum posts? I see no gear icon anywhere in Jira. I see 3-dot menus and 9-dot menus and Settings links...

What exactly is meant (exactly, contextually, specifically) exactly when this seemingly-non-existent gear icon is shown in relation to Jira products?

Exactly?

Nic Brough -Adaptavist-
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December 18, 2018

On Server, it will be at the top right, near the profile and help icons.  On Cloud, it's in the second-left panel, near or at the bottom of the list of options (depends on whether you're in a project or not as to where it is and whether you are offered project-admin or jira-admin).

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 13, 2018

Marc,

According to the license associated with your email address, you might have a Cloud instance. Can you confirm? The article you're looking at is for Server.

The Cloud one can be found here and has different instructions:

Can you have a look at that and see if it helps?

Shannon

Mboiteux
Contributor
April 13, 2018

 Thank you for your message Shannon,

Yes i'm using a Cloud instance. I red the article and the intructions are the same.

1- I can't see my project in the list provided when I try to associate my project to the issue schema.

I noticed a sentence in the schema association in Settings - Issues -  Issue type schemes - Associate:  

You can't associate independently-created projects with this issue type scheme.

What does it mean ?

2- No "Issue Types" section in the "parameters" menu of my project.

Here is what I see:

MenuProject.PNG

Nic Brough -Adaptavist-
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April 13, 2018

Ah, that's the new "user can create projects" function.  Projects created by users can't have schemes applied to them.

Mboiteux
Contributor
April 16, 2018

Thank you Nic.

There is one issue type only in this project ("Story"). Do you mean that this  "user can create projects" project can use only stories ? I did not notice that I was creating this kind of project when I made it.

I will drop it and create a new one and give a feedback.

Thank you.

Marc

Mboiteux
Contributor
April 16, 2018

When I created the project I did choose "Agility" type of project. Here was my mystake.

Thank you Nic.

I close the issue.

Marc

Nick Pittoni
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May 30, 2018

what if you become admin? I am, and still am not able to edit issue types for my projects. This is really.. frustrating

Jonathan Buchner
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September 18, 2018

I also am trying to set up a board and after two hours I do not understand how to add issue schemas to projects.  I have projects.  I have schemas.  When I click associate on the Admin -> Issues page  to apply a schema to a projects, I am told, "No projects available to be associated with scheme ALL board.."

Jonathan Buchner
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September 18, 2018

I have now created different types of projects and I understand that certain help files for cloud only apply to certain project types.  Even if Atlassian documentation says, "for projects hosted on the cloud..." it may only apply to a subset of project types.  I recommend creating different types of projects with different boards as the documentation will apply to certain board types. 

John Giatropoulos
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September 23, 2018

I have read all of this documentation and have yet to figure this out. I see the default scheme, Ive added sub-task to it, but cannot associate any projects because they are simply not there. 

yongen@catchagroup.com
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October 3, 2018

Hi guys, I am also facing the same problem. I realised that the problem seems to only happen to scrum type projects - when you attempt to associate an issue type scheme with a scrum project, it just won't appear. However, if its a kanban type project, it appears and able to be linked without any problem. 

This is extremely frustrating as we want to have the sprint feature and sub-task adding feature at the same time, but Jira just won't allow

Nic Brough -Adaptavist-
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October 4, 2018

That's not true.  You can't change the new Agility project schemes as they don't allow it, but Scrum, Kanban and the others can all have their schemes changed.  Just go to project admin and change it to a new scheme, or edit the scheme directly.

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