Clear Fix Version on transition

[Marian Gebauer]

Hello Community

I search around for solution but had no luck with solution. Some that might have worked for others didn't work for me. I want to clear field value of Fix Verion on transition when issue is canceled. Do you have any solution that i can use? Thank you in advance.

[Jack Brickey]

Hi Marian, have you checked to see if the Fix Version field is an available option in the Clear field Post function for workflows?

[Marian Gebauer]

Hello Jack

I do not have this option to clear field in post function. I know this is option in JSU plug in but oob JIRA doesn't have it.

[Jack Brickey]

Ah, yes. I take that addon for granted as I have always had it enabled so don’t differentiate between OOTB.

[Jack Brickey]

Have you attempted “update issue field”? Does it give you the FV option?

[Denise_Wuethrich_beecom_products]

Hi, @Marian Gebauer If you already have JSU, you could use the post-function called "Clear Field Value" to automate this without coding necessary. Other plugins would require tedious scripting. Don't take this add-on for granted as it's really powerful in automating your workflows. :)

(see: https://confluence-apps.beecom.ch/display/JSU/Clear+Field+Value+Post-Function)

[Denise_Wuethrich_beecom_products]

Hi, @Marian Gebauer Out of the box, Jira 7 does not have a post-function to clear a system field. The JSU Server add-on has a post-function called "Clear Field Value (JSU)" which can be used to achieve this goal (see: https://confluence-apps.beecom.ch/display/JSU/Clear+Field+Value+Post-Function )

Download JSU here: https://marketplace.atlassian.com/apps/5048/jsu-automation-suite-for-jira-workflows?hosting=cloud&tab=overview

And if you need further assistance, you may create a ticket here: https://servicedesk-apps.beecom.ch/servicedesk/customer/portal/3/user/login?destination=portal%2F3

Hope this helps!

[John Funk]

Hi Marian,

I do this a lot with transitions going back to the Backlog or moving out of Done for some reason.

1. Edit the Workflow in question

2. Edit the Transition to Canceled

3. Edit the Post function on the Canceled transition

4. Add a new post function

5. Select Clear Field value

6. Select Fix versions

7. Save the change

8. Publish the workflow changes

Then you should be good to go!

[Jack Brickey]

yep that is my experience as well.

[Marian Gebauer]

Hello Gents

I have only these option available in my post function. I do not have Fix version in there.

Is there a way to add this field?

[Marian Gebauer]

By the way i am on server based instance not cloud.

[John Funk]

Ah, with the Server version you are probably going to need a plug in for that. Something like JMWE. Or you might first try the field update like Jack mentioned.