Clear the Due Date field on transition

[Ani Popova]

Hello, 

I have a field Due date that would always contain some date. Then I want to clear that field on a specific transition. 

I tried to use post functions, so far I tried to set the Due date field to 'null', 'None' or just leave it empty. None of this worked. 

How can I achieve that? 

Thanks!

[John Funk · Accepted solution]

Hi Ani,

You should be able to chose the Clear Field Value post function and then select Due date. 

[Ani Popova]

Of course! Why didn't I think of that! 

Thanks for unstucking me! 

[John Funk]

You are welcome.  :-)

[Gergely Groupama]

Hi,

I can't find the clear field value post function... I only have update issue field, which does not offer due date as a field that can be modified.

@John Funk, can you help me out, please?

Thank you,

Greg

[John Funk]

Hi Gergely,

Are you using Cloud or Server/Data Center?

If Cloud, can you include a screenshot of the Post Functions available to you when you click on Add post function?

[Gergely Groupama]

We are using SERVER v8.13.6.

Is this post function only available in Cloud? (I only just noticed the cloud tags for this thread)

Thank you

[John Funk]

Ah, that's probably why. I don't use server, but I think that is the case. You might try Jira Miscellaneous Workflow Extensions (JMWE) add-on as it will provide you the functionality. 

[Gergely Groupama]

We don't have JMWE, but we do have Adaptavist Scriptrunner.

Maybe a script can be created to provide the necessary deletion of the field value.

Thank you, John, for your time!

[John Funk]

Yes, you can always runa an automation rule with ScriptRunner or another tool to clear the field after the fact. 

Good Luck!