I am using different issue types like Initiative. However, when I change the color, it just flips back to and doesn't retain the settings. I want to color code my roadmap, and this issue is driving me mad. Are there other ways to change the color, or is there a setting I'm missing?
For a couple I have managed to change the color somehow.
Like this one is yellow
When I look at the child issues, the parent is correct (in yellow)
But on my kanban board it shows in purple which seems to be the default.
What am I missing?
I am trying to create hierarchies with the color coding, so my entire plan is out of the window where few just don't change.
(PS: this is a problem I am facing since weeks, so I have tried to turn it off and on again ...)
I had the same issue as described in this topic. However, after adding the "Issue Color"-field to the screen of the initiative, it was solved. As a Jira-admin you can add this field from Settings => Issues => Screens =>> here pick the relevant screen linked to your initiatives. Hope this works for you too!
Worth mentioning: after adding the Issue color field to the screen, the "Issue Color" field itself was not displayed in the tickets; even though it's also in the list of fields within the layout. However, in my case this was enough though to "unlock" the ability to change the color.
Think I found a (somewhat weird) workaround.
Allegedly Issue color can be bulk changed. However the field is non editable in the bulk change screen - this seems to be a known issue.
When I select the option it seems to clear out / reset that field.
After that my color was purple but at least it let me change it now.
Maybe this helps someone else regaining their sanity :)
It didn't change the color on the kanban board. Appreciate any hints how that could be achieved. Will hide it for now.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello @Anja Konhauser
Welcome to the Atlassian community.
Have you tried the same in another browser application, in a private browser window, or after clearing your browser cache?
Do other users experience the same problem in the same project?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thank you, yes, I've tried different browse, incognito window and asked my team. 3 team members tried and had the exact same issue (we couldn't believe it ourselves, as it's so bizzare)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I'm having this issue too
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Same issue for me as well
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Johan Janssens @Guadalupe Aliseda-Canton @Andrew Werling
Review the answer posted by @Anja Konhauser
And I would encourage all of you to consider opening a support request directly with Atlassian to have the issue investigated further.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Request submitted here. Feel free to upvote if you would like to see this implemented:
https://jira.atlassian.com/browse/ECO-731
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.