Combine two or more fields into the summary field

[Dan Porter]

Hi Guys

I was wondering if there is a way of combining a couple of fields into the summary field, for example if i filled out a leaver request, with a custom field for end date and the leavers name, it would create the summary as: Leaver's Name leaving End Date, that way when it was put into a queue it would be easier to see at a glance the leavers or new starters etc, similar to the concatenate function in excel

Sorry if this has been asked before, i could find anything definitive

Kind Regards

Dan

[Nic Brough -Adaptavist-]

You'll need some code to do this, one of the scripting add-ons would probably be easiest as they would let you write whatever logic you want.

A word of caution though - you'll still need to ask people to enter the summary on issue creation, despite the fact your listener/post-function code will scrub what they enter.   You might want to copy what they put in the summary out to another field so they don't lose it.

[Alfonso Leiva [ServiceRocket]]

Or also set a default value for Summary, if you really would like people to not fill the summary at all.