Components Configuration and Mapping

[tara_privette]

Hello! 

First time poster, long time observer here.  I need to troubleshoot my components feature in a company managed JWM project.  I can create and manage the components in the project settings.  My issue details display an open text field named "components". However when I begin typing one of my pre-established component names none of what I created populates, everything is shown as a (new label). 

My issue layout shows the context field "component" which is really a label named "components" (it has a tag icon).  This is not the component feature.  I do not want to use the labels for this purpose. 

I am a Jira project admin but not a Jira admin.  What do I need to ask my Jira admin to do in the configurations to enable the component feature?  Thanks in advance! 

[Trudy Claspill]

Hello @tara_privette 

The Components field/feature available in Jira Software projects is not available to be added to Jira Work Management projects.

There is not a comparable option in JWM that is a multi-select list where the Project Admin can manage the available values themselves in a Company Managed project.

How did you create your Components field in your JWM project? Are you using a Team Managed project (vs. a Company Managed project)?

[tara_privette]

Hi Trudy,

Thank you so much for taking the time to respond. 
Components can be used in JWM (reference here)  but my Jira admin needed to make some changes on the back end in our instance. 

[Trudy Claspill]

Even Community Leaders can learn from this forum. :)