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Configuring a locked field as mandatory

Richard John
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May 28, 2021

I have to configure a locked field as Mandatory, Kindly let me know how to do it.

3 answers

1 vote
Trudy Claspill
Community Champion
May 28, 2021

Hello @Richard John 

Welcome to the community.

You cannot set a Locked field as Required through the field configuration.

You can set up a Validator in each Workflow Transition to validate that the field is not empty during status changes. That will require that the field be filled at least during status changes.

Which field are you trying to make required, and why?

0 votes
Ireneusz Jaszczak June 22, 2022

What about Organization field? I would like to configure creation ticket screen to force Organization field as a mandatory. Is it possible?

Ireneusz Jaszczak June 22, 2022

Ok, I added Validator to create transition:
Screenshot_220.png

Ireneusz Jaszczak June 22, 2022

Only one big problem... When I added this Validator, the email request form stopped to work from a customer side, because normally customer are no adding Organization to email request...

I had to delete this validation...

 

There is any way to do what I want to do with Organization field?

0 votes
John Funk
Community Champion
May 28, 2021

Hi Richard - Welcome to the Atlassian Community!

You need to modify the Field Configuration used by that project. 

Go to Settings > Issues > Field configurations

Search for the one used by the project and edit the configuration

Search for the field you want to be mandatory and click the Required option. 

Valiantys Support
Contributor
November 9, 2021

This applies for Normal fields but not locked. 

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abhishek agrahaari
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February 18, 2022

Yes agree with reply , not for locked fields

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