Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Confluence gadgets in Jira Dashboard not functioning

Mani
Contributor
November 23, 2022

Hi All,

Confluence gadgets in Jira Dashboard not functioning now. Recently changed url to https. Integration works good but still I some of users experiencing Jira dashboard issue(blank gadget) 

atlassian-jira.log
2022-11-16 04:50:50,868+0000 https-jsse-nio-8443-exec-152 ERROR user.name 290x4251304x2 juvwca 10.195.25.32
/secure/Dashboard.jspa [c.a.j.c.cache.ehcache.AbstractJiraCacheReplicator]
Key object CustomSerializedValue{value=
https://confluenceurl/rest/gadgets/1.0/g/com.atlassian.confluence.plugins.gadgets:confluence-page-gadget/gadgets/confluence-page-gadget.xml,
isValueSerializable='false', pluginKey='com.atlassian.gadgets.opensocial'} of class
com.atlassian.jira.cache.ehcache.customserialization.CustomSerializedValue is not Serializable =>
cannot be replicated. Cache: com.atlassian.gadgets.renderer.internal.cache.gadgetSpecs

1 answer

0 votes
Brant Schroeder
Community Champion
November 23, 2022

@Mani Did you update the application link between Confluence and Jira to use the new URL (https)?

Mani
Contributor
November 23, 2022

Yes, I had deleted old integration, recreated the application link and both are connected.
I doubt something this error is related SSL

Suggest an answer

Log in or Sign up to answer