ConnectionResetError

[Rajesh Vinnakota]

I use python for jira api calls, when im trying to get about 1000-1500 issues it throws me a "ConnectionResetError".

WARNING:root:('Connection aborted.', ConnectionResetError(10054, 'An existing connection was forcibly closed by the remote host', None, 10054, None)) while doing GET https://xxxxx/rest/api/2/search [{'params': {'validateQuery': True, 'expand': None, 'jql': 'my query here', 'startAt': 0, 'maxResults': 10000, 'fields': []}, 'headers': {'Accept-Encoding': 'gzip, deflate', 'X-Atlassian-Token': 'no-check', 'Cache-Control': 'no-cache', 'User-Agent': 'python-requests/2.11.1', 'Connection': 'keep-alive', 'Content-Type': 'application/json', 'Accept': 'application/json,*.*;q=0.9'}}]

I think it is unable to reurtn results with the current timeout settings.

Is there a way to increase the timeout settings ?

P.S. I can't narrow down the search queary.

[Edwin Kyalangalilwa · Accepted solution]

A 10054 error means there is already an active connection at the place of error and you open a second connection. It thinks its a denial of service attack. Try Implementing a sleep command into the call.

[Rajesh Vinnakota]

Thanks for the response Edwin. It worked in most of the cases.

[Priyank Pratik]

How did you add sleep in call?

[Prashant Gandhi]

Hi, 

But this does not solve the issue. I have a 10 retry with 5 sec sleep but still I get this error.