Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Contact Administrators Spam

Kristin Lyons
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 26, 2023

We recently upgraded our Jira instance and made the instance publicly available but we are now getting bombarded with spam.  Is there a way to prevent this at all?

 

Screenshot 2023-07-26 at 8.28.01 AM.png

1 answer

1 vote
Max Foerster - K15t
Community Champion
July 26, 2023

Hey @Kristin Lyons , welcome to the community.

I suggest deactivating the form according to the documentation: Configuring the administrator contact form 

Best, Max

Kristin Lyons
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 26, 2023

We have specific use cases that require us to have a way for users to contact the admins - can you think of any workarounds for this at all?

Max Foerster - K15t
Community Champion
July 26, 2023

Think about a different way to offer to contact your admins. There's nothing to improve with that form when you activate it and make your instance publicly available. :/ 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
8.20.14
TAGS
AUG Leaders

Atlassian Community Events