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Copy custom field to assignee not working

gvigurs June 26, 2019

Hi all,

I have made a workflow that uses the post-function "Copy Value From Other Field", to change the assignee at each step to a custom field defined in the initial submission form.
This has been my go-to method in all the workflows I have made and I've had no problems with it up til now.
The current workflow I am making uses this post function at each step, and its working fine except for the first step.
The initial create transition won't set the Assignee field to the value of a custom field, so the tickets are unassigned by default once created.
Jira issue.PNG
The above image shows how I have set up the post function. This works for every other transition except the initial create transition. Below is a list of all the post-functions on said transition.
Jira issue2.PNGAny ideas on any possible fixes?

1 answer

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Answer accepted
Ravi Sagar _Sparxsys_
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June 26, 2019

Hi @gvigurs 

Move "The field Assignee...." post function to first position and try again.

Ravi

gvigurs June 27, 2019

This worked! Thank you for the quick response, I was silly and didn't realize that the position of the post-functions in the list made an impact!

Like Ravi Sagar _Sparxsys_ likes this

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