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Copy product data estimated to 6 minutes run for 24+ hours

Adam Bang September 4, 2024

I started a copy product job, and the status has been on "copying" for the past day. In details it is still exporting from my project. The estimate was 6 minutes in the copy plan. 

2 answers

0 votes
Luka Hummel - codefortynine
Atlassian Partner
September 5, 2024

Hi @Adam Bang

If you are struggling with moving your Jira projects between Jira Cloud instances, consider utilizing our app Deep Clone for Jira, which provides powerful cloning options and can handle complex use cases efficiently. Deep Clone can clone whole projects including their configuration and schemes between Jira Cloud instances. You can read more here.

0 votes
Fazila Ashraf
Community Champion
September 4, 2024

Hi @Adam Bang 

How big is the data? Are source and destination both on free plan?

Adam Bang September 4, 2024

Both on free, it’s 7 projects, 354 issues and 0 KB attachments 

Fazila Ashraf
Community Champion
September 5, 2024

hmm.. Is it still in progress with out any errors?

Do you find option initiate it again?

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