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Create issue from Gmail

TOTHOMweb November 11, 2020

Dear Atlassian team,

I've just installed the Atlassian Cloud gmail pluggin (https://gsuite.google.com/marketplace/app/atlassian_cloud/689852235462) but it does not work as expected when creating an issue from gmail.

I open it, I select create issue and, in the "select project" list, I can only see a list of a few projects, not the full list. Am I missing something or doing something wrong?

Thanks for your help

1 answer

0 votes
Hernan Halabi - Elite IT Consulting Group
Community Champion
November 11, 2020

Hello @TOTHOMweb are the projects that you can see next gen and classic as well? Maybe it supports only the classic ones.

TOTHOMweb November 11, 2020

All the projects that we have are "Classic software" so, there should be no difference here :)

 

Thanks,

Hernan Halabi - Elite IT Consulting Group
Community Champion
November 11, 2020

And within jira you can create tickets in all of them?  Right?

TOTHOMweb November 11, 2020

Yes, sure!

Hernan Halabi - Elite IT Consulting Group
Community Champion
November 12, 2020

It must be something with the plugin then and that exceeds my knowledge. 

Sorry I can't help further

TOTHOMweb November 12, 2020

No worries, thank you for your help anyway! Hope someone from Atlassian can answer it!

Antonio Malvone
I'm New Here
I'm New Here
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July 26, 2021

hello! didn't find the solution right? I'm having the same issue.

please Atlassian can you provide some help?

Like TOTHOMweb likes this

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