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Create sub-task menu does not show

Kyaw Wanna April 17, 2019

Hi,

When I search in the story (issue), it does not include "create sub-task" menu.

I would appreciate if you may suggest on this.

URL: https://kyawwanna.atlassian.net

Project Name: Wordpress Website Design Agency

Story Name:

“As a potential customer, I want to see that the designer’s website looks professional and is using WordPress, so I can feel confident I am in the right place.”

 

Regards,

Kyaw

2 answers

1 accepted

0 votes
Answer accepted
Tarun Sapra
Community Champion
April 18, 2019

Hello @Kyaw Wanna 

Classic projects on Jira cloud do have the ability to create sub-tasks as I just checked and it's working fine for me, please see the screenshot attached.

image.png

Kyaw Wanna April 18, 2019

Hi,

I got this. Thanks so much.

Regards,

Kyaw

Like Tarun Sapra likes this
Tarun Sapra
Community Champion
April 18, 2019

Hello @Kyaw Wanna 

Glad to know that it's working for you now, please accept/upvote the answer so that other users are helped as well. thanks.

1 vote
Alexey Matveev
Rising Star
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April 17, 2019

Hello,

It could mean that the issue type scheme for the project does not include subtasks. You should add a sub task to the issue type scheme.

You can find more info here:

https://confluence.atlassian.com/adminjiracloud/adding-editing-and-deleting-an-issue-type-scheme-844500754.html

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 17, 2019

Or if you use a next-gen project, then subtasks are not available for next-gen projects

Like Tarun Sapra likes this
Kyaw Wanna April 17, 2019

Hi,

When I checked the Issue Type Scheme, it's already included "Sub-task". And I thought I used the classic project not the next-gen.

Screen Shot 2562-04-18 at 11.46.58.png

Regards,

Kyaw

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