Created vs Resoved items - Problem only on February

[Ariel Milani]

I have a problem with the Created vs. Resolved items, only in February, in the other months the metrics are being displayed correctly. I think this problem is related to the number of days in that specific month. Creating the query based on the other months, the tickets are displayed. Any idea?

[Ariel Milani]

anyone?

[Jack Brickey]

Can you provide more info? what precisely are you seeing in Feb and why is it inaccurate? Can you provide your filter?

[Ariel Milani]

In my filter, you can see items created and resolved in February. The same problem occurs if I select a project.
That jql filter is just: "Project = Name" and as you can see there are data there. ( the date filter (created) was add just to screenshot):

and the chart configuration:

[Matheus Balestri dos Santos]

I have this same problem with all issues of all projects.

Apparently the problem is on February 14, I have issues created and resolved that day that don't appear on the chart.

[Ariel Milani]

Verifica se os tickets do Jira estão com a data de resolved preenchida. Para isso ser feito automaticamente é preciso ajustar no seu fluxo.

[Matheus Balestri dos Santos]

Estão, tanto com a data de resolução quanto o campo "Resolução"

[Ariel Milani]

O filtro usado, contempla todos os itens q deseja exibir?

Eu acabei abandonando essa solução e como não posso contar com algum plugin de reports, faço as querys e com os resultados monto os graficos no excel

[Matheus Balestri dos Santos]

Sim, basicamente coloquei summary is not empty para pegar todos os itens da instância que tenho visão, e mesmo assim aparece com 14/02, feveireiro ou primeiro trimestre com 0 itens. Provavelmente por algo nesse dia que faz quebrar o gráfico.

Provavelmente vou ter que partir pro excel também, obrigado!