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Custom Field Error after migration via JCMA

Babu, Petluri October 13, 2023

After Migration of project via JCMA, Analyzing pre and post migration logs.

Custom Fields is not there in our project but still showing custom fields in Pre and Post Migration summary reports.

1 answer

1 vote
Trudy Claspill
Community Champion
October 13, 2023

Hello @Babu, Petluri 

Welcome to the Atlassian community.

Is the custom field listed in the Custom Fields list in Jira Cloud under Settings > Issues > Custom Fields?

Was there an error log created for the migration?

What is the field type for the custom field in your self-hosted Jira system?

Babu, Petluri October 18, 2023

Thank you for your response.

qtest and issue template custom fields are not migrated but still showing in sample test project via JCMA

Trudy Claspill
Community Champion
October 18, 2023

Was there an error log created for the migration?

What is the field type for the custom field in your self-hosted Jira system? 

Not all types of custom fields can be migrated. And custom fields that leverage third party application functionality may not be able to have their content migrated.

Are qtest and issue template custom fields based on functionality added by a third party app? If so, did you review the app vendors documentation to see if migration of their data is supported?

Babu, Petluri October 18, 2023

Thank you @Trudy Claspill  Let me check with vendor. If anything require i will message here.

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