Custom Fields, Priority, Assignee, Required

[LusineTerteryan]

How can I get rid of the default "Medium", "Lowest" etc, value in a Priority drop down list. The same problem with assignee, I want the field be empty in order to make it Required.

[Robb F Watkins]

I am wanting to use Priority as a required field on the Create Transition as a post function.  But when the field has a value it is not stopped by the post function.  I created a new Priority Scheme and did not select a default and it picked on its own.  

[Nic Brough -Adaptavist-]

A post function is not a check for data, it is something the system does after the user commits valid data in the transition and says "go".   They don't stop anything (they can, but only by crashing badly, which is a terrible thing to do)

You might want to do this with a validator - these take the entered data and check it, throwing the user back to the screen if the checks fail.

But if all you need to do is make sure a priority is entered on creation, then use the field configuration as intended - make the priority mandatory in that, and your users will have no choice but to pick one when they create an issue.

[Robb F Watkins]

Nic:

Thanks for the response.  Yeah I figured out the validator route after posting my last post.  But the priority requires a default item.  So the field is never blank  / null.  Thus I can not check for an empty field because it is never empty.  I even tried comparing it to a list of regular expressions - allowing the expressions that were in the list. ( Unless I have it written it incorrectly - Option [Blocker,Critical,High,Medium,Low,TBD]  ) But this did not work either. 

I cannot let this go. I have to figure this out.

[Nic Brough -Adaptavist-]

Ok, but I don't understand the problem now.

You say you want the field to be required, and then that it is never blank/null.  So there is no problem - it's always filled, as required.

I'm sure I am missing something here.

[Robb F Watkins]

Ok so the ENTER PRIORITY is the default - the product owner wants to force the people entering JIRA tickets to choose one of the other priorities.  So in a validator - I tried allowing regular expressions (except ENTER PRIORITY) but it blocks everything  -  Option [Blocker,Critical,High,Medium,Low,TBD]   I am wondering if the url based Icon is messing that process up?

[Bastian Stehmann]

Hi @LusineTerteryan,

the priorities can be edited in the priorities section (Cog Menu -> Issues -> Priorities). In one of the latest release, even priority schemes were added, so that you can have different priorities in different projects.

[LusineTerteryan]

Hi Bestian

I want the field to be null and nothing of them set as default.

[Bastian Stehmann]

Hmm, I think you will have to add a priority called "Empty" / "None" / "No Priority" or something like that, because as far as I know, you can not choose to make that field empty.

But maybe somebody else here has a better solution for that.

[Robb F Watkins]

Ok so the ENTER PRIORITY is the default - the product owner wants to force the people entering JIRA tickets to choose one of the other priorities.  So in a validator - I tried allowing regular expressions (except ENTER PRIORITY) but it blocks everything  -  Option [Blocker,Critical,High,Medium,Low,TBD]   I am wondering if the url based Icon is messing that process up?