Custom Link to create ticket

[Lizeth Rodriguez Cabrales]

I have an embedded script for a JIRA widget to create a ticket. I need to open the form to create a ticket from my own button, not the floating button provided by JIRA. Is this possible? How can I intercept this request?

[Nikola Perisic]

Welcome @Lizeth Rodriguez Cabrales 

Are you using Atlassian forge by any chance? 

[Lizeth Rodriguez Cabrales]

No, I'm using the embedded widget from https://support.atlassian.com/jira-service-management-cloud/docs/embed-a-widget-onto-a-web-page/

[Nikola Perisic]

Understood, but what framework did you use to build your button?

[Lizeth Rodriguez Cabrales]

Ok, I'm using react

[Nikola Perisic]

I understand but Atlassian has its own Framework called Forge where you can create your own apps and also add the custom buttons. If you are doing this without forge, this won't really be possible.

[Lizeth Rodriguez Cabrales]

I try with this and workign for me

const iframeContent = iframe.contentDocument;

const button = iframeContent?.querySelector('#help-button') as HTMLButtonElement | null;

if (button) {
button.click();
}

But now I need hide de close button of the for