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Custom field do not appear as an option to set when creating project automation rule

Gloria Landsberg
Contributor
October 23, 2020

Hello Jira fellows, 

I have a question in regards project automation rule creation. 

When I create the rule, there is an option to choose fields to set, but the fields I need - "programme team" does not appear in the list to choose from. 
Screen Shot 2020-10-20 at 7.04.36 PM.png

 

when creating the issue manually this custom field is available, but as you see it's not available when automating the creation of the issue. 

Same with another custom field - story points, we are setting the rule to put "1" when creating the story, but when the automation is ran, it shows an error : 

Screen Shot 2020-10-20 at 6.53.53 PM.png

Can someone please advise how I can fix this? Or suggest a reason why this rule can't accept those custom fields to be set automatically. 
Is the reason because they are custom fields? 

any thoughts or advise are highly appreciated. 

 

 

1 answer

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John Funk
Community Champion
October 23, 2020

Hi Gloria,

Do a double check on the context for each field to be sure they are available for both the IM project and the Managed Change issue type.

Go to Settings > Issues > Custom Fields

Search for the field

Click the 3 dot menu on the right hand side and select Contexts and default values

Modify as needed. 

Gloria Landsberg
Contributor
November 10, 2020

Thanks a million John, 

your suggestion worked just fine and solved my issue. 

cheers, 

Gloria

Like John Funk likes this
John Funk
Community Champion
November 10, 2020

Great! Glad I could help.

Miguel Viana
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January 11, 2023

Hello

 

Can you give step by step what are the field that I need to change?

John Funk
Community Champion
January 12, 2023

Hi @Miguel Viana  - Welcome to the Atlassian Community!

It will be better if you open a new question and provide details for exactly what you want to do and what you have so far. Screenshots are always helpful. You can tag me on the post if you like, but that way many more people will see your question.

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