Custom field update in workflow

[13jiratest]

How to set custom field value update in post functions 

[Tansu Akdeniz]

Hi @13jiratest 

Welcome to the community.

• Select Issues -> Workflows and then Edit for the relevant workflow. Select the transition -> Click Add post function.
• You may need an add-on such as JSU, JMWE, JWT, Script Runner etc to extend post-function library: https://marketplace.atlassian.com/search?category=Workflow&hosting=server&product=jira

Please take a look at this: https://confluence.atlassian.com/adminjiraserver/working-with-workflows-938847362.html

[13jiratest]

Hi Tansu Akdeniz,

The above solutions worked only for  text type custom field.

i need custom field for drop down (type Single choice)  it was not working for dropdown field.

Thanks

[Frank Leclerc [Decadis AG]]

Hi @13jiratest ,

as already described here, only predefined fields can be updated with Jira's standard post functions, and the possibilities are minimal.

To update other standard CustomField types, you need a third-party app, such as our Jira Workflow Toolbox (JWT).

In JWT there is, among other things, a post function "Update or copy field values" with which you can update any CustomField types (such as text, number, select, radio, check, but sometimes also types from other apps) for the current or other issues.

The use of such an app leaves almost nothing to be desired when it comes to fully implementing workflow automation. Just give it a try.

In our Use case library you will find some use cases that can be implemented with JWT. However, this is only a small excerpt of the possibilities.

If you give it a chance and don't get anywhere on your own, don't hesitate to contact our customer support.

I hope this will help you.

Cheers,
Frank

[Fabio Racobaldo _Herzum_]

Hi @13jiratest ,

welcome to the community. You can't do that using builin features in a server instance. There's a post function "Update issue Field" that allows you to update a native field but not custom fields.

You can try Jira Suite Utilities plugin (https://marketplace.atlassian.com/apps/5048/jsu-automation-suite-for-jira-workflows?tab=overview&hosting=server) that provides "Update Any Issue Field (JSU)" for your purposes.

Hope this helps,

Fabio