Custom field value change isn't triggered

[Margots Kapacs]

Hi,

I seem to have a strange issue. I have two custom fields, one is A and another is B. In addition, there is automation that is triggered on value change for A to set new value of B. This works if i set the value for A manually myself ,however. The trigger isn't raised when, instead of myself, some automization does the value change for field A. Any ideas what might be the issue? Thank you for any help.

[Bill Sheboy · Accepted solution]

Hi @Margots Kapacs 

This is intentional to prevent errors from creating looping in rule execution.

When you want one rule to trigger another through changes to issues, in the "downstream" rule to be triggered, change the setting in the rule details to "Allow Rule Trigger".

Kind regards,
Bill

[Margots Kapacs]

Thank you Bill. It make sense. Thank you for helping out