Custom issue type is not visible in jira > settings > Issue page.

[Sonu]

When a user creates a custom issue type from the Jira issue page in Jira Cloud, it does not reflect in the Jira settings issue page. As a result, the custom issue type is not visible in the Jira settings, preventing the user from associating it with other project schemes. Also when I am using another language text then also it is not visible.

[Clark Everson]

Hi @Sonu 

Do you know where the issue types were created? Were they created in Team Managed Plans or Company managed plans initially?

Best,

Clark

[Sonu]

Hi Clark, It was team managed project. In fact, I have searched this issue type in the same project but still the issue type is not visible.