Community
Products
Jira
Questions
Customize username that send automated comments/responses

Customize username that send automated comments/responses

When an automated comment goes out on status change or automation, it uses a "real" username. How can this be changed to a generic "user" so staff is not confused as to if the real person did this action or it was an automated bot

1 answer

0 votes

Which addon do you use to generate the automated comment?

In the "Automation for jira" addon, you can change the actor of the automation rule. The Actor is the one, who writes the comment.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Thanks for this. I'll look into it. . .I was not using an addon.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

I've loaded "Automation for jira". Can you give me a clue where to change the default actor of a project?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

https://docs.automationforjira.com/getting-started/concepts.html#rule-components

2nd image

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Abhishek Shukla likes this

Suggest an answer

Was this helpful?

Thanks!

Jira

Forums

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Customize username that send automated comments/responses

1 answer

Suggest an answer

Was this helpful?

Thanks!

TAGS

Community showcase

Atlassian Community Events