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Dashboard Diagnostics: Mismatched URL Scheme

Ramu September 23, 2018

Dashboard Diagnostics: Mismatched URL Scheme

JIRA is reporting that it is using the URL scheme 'http', which does not match the scheme used to run these diagnostics, 'https'. This is known to cause JIRA to construct URLs using an incorrect hostname, which will result in errors in the dashboard, among other issues.

The most common cause of this is the use of a reverse-proxy HTTP(S) server (often Apache or IIS) in front of the application server running JIRA. While this configuration is supported, some additional setup might be necessary in order to ensure that JIRA detects the correct scheme.

The following articles describe the issue and the steps you should take to ensure that your web server and app server are configured correctly:

If you believe this diagnosis is in error, or you have any other questions, please contact Atlassian Support.

Detailed Error

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        com.atlassian.gadgets.dashboard.internal.diagnostics.UrlSchemeMismatchException: Detected URL scheme, 'http', does not match expected scheme 'https'
	at com.atlassian.gadgets.dashboard.internal.diagnostics.Diagnostics.checkExpectedScheme(Diagnostics.java:52)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.Diagnostics.check(Diagnostics.java:31)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.DiagnosticsServlet.executeDiagnostics(DiagnosticsServlet.java:82)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.DiagnosticsServlet.doPost(DiagnosticsServlet.java:58)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
	at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:37)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
	at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:45)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
	at com.atlassian.jira.web.filters.JiraLastFilter.lambda$doFilter$0(JiraLastFilter.java:39)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
	at com.atlassian.jira.web.filters.JiraLastFilter.doFilter(JiraLastFilter.java:36)

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2018

Hi Ramu,

Were you trying to write an article to share information with the members of the community, or are you actually running into this error yourself?

If you're running into the error yourself please confirm the results of the articles that were linked and let us know if you're able to replicate the issue outside of any proxy or firewall.

Regards,

Shannon

 

Ramu September 25, 2018

I dont understand ...could you please give me more clarity on this....

I did restore of production (7.5) Xml back to stage (7.10) iam facing this issue when i tried to login to stae

Ramu September 25, 2018

Back up failed and i could not do it because of  in "database tempdb  beacause the primary filegroup is full. create a disk space by deleting un needed files"

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 2, 2018

Apologies, it wasn't clear what you were asking, as it seemed you had pasted the error exactly but we didn't have any details on your environment or what you were trying to do.

The error appears to be a SQL error, and you're out of disk space.

You'll want to speak to your server admin to clear up some disk space and try the restore again.

Regards,

Shannon

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