Date format inconsistency between Create and View screen

[Olivier MAZEN]

Hello there,

I am actually define new Screen in a JIRA SD.

For an issue i define, a specific CREATE screen and also a VIEW screen.

In my CREATE screen, i have added a custom field Date picker.

This custom field is also displyed in my VIEW screen.

This field is correctly displayed in both screen.

Here is my problem:

When i create a new issue, i set in my custom field this value 03/04/18 (for 3 april 2018.)

But , when i see my issue after creation the value displayed is 03/janv/18

I dont get where i do a mistake. The setting in my JIRA administration seems to be ok.

If anyone got a trail or something, it will be appriciate :)

Olivier

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi Olivier,

please check the configuration on System -> Look and Feel

At the end of this page you will see the format that users will see on issues :

Probably you are using default format dd/MMM/yy h:mm a and dd/MMM/yy.

Please changes these two values into :

dd/MM/yy h:mm a

dd/MM/yy

This shloud fix your issue.

Ciao,

Fabio

[Olivier MAZEN]

Hello Fabio,

thanks for your fast answer.

Effectivly the look and feel change my format in VIEW mode, now i get DD/MM/YY.

But i still get the wrong value in the field.

Now i Have 03/01/18.

the month value is still not good.

Olivier

[Fabio Racobaldo _Herzum_]

Hi Olivier,

which language is set as default in your system?

[Olivier MAZEN]

Hi Fabio,

Here is my default setting in my applicaiton:

As you can see i set French as default language and also in indexation language.

Olivier

[Fabio Racobaldo _Herzum_]

Please, could you provide me also the advanced configuration settings? 

Ciao,

Fabio

[Olivier MAZEN]

Here you are fabio :)

Olivier 

[Fabio Racobaldo _Herzum_]

Please, could you try to change the following formats as follow ?

jira.date.picker.java.format : dd/MM/yy

jira.date.time.picker.java.format : dd/MM/yy

Please, try to create a new issue and let me know if it fixes your issue.

Ciao,

Fabio

[Olivier MAZEN]

Thanks Fabio.

it's work welll, that was the point.

Really sorry to miss the uppercase...

Olivier

[Fabio Racobaldo _Herzum_]

You're welcome Olivier. 

Please, mark this request as resolved accepting my answer.

Ciao,

Fabio

[Olivier MAZEN]

done :)

[Max Foerster - K15t]

Hey Olivier, 

I guess you have to fix some values here. dd/mm/yy ist not a valid SimpleDateFormat in Java and additionally not matching (what the text underneath is telling you by the way) the Javascript format!

dd/mm/yy means translated: Day with leading zero / Minutes / two letter year

so what you have to enter is dd/MM/yy and for the Javascript part that means a corresponding value of %d/%m/%y (which is present). With that value, already existing values in the system should look strange on screens when editing an issues (because it's the server-side setting), e.g. 08/00/18 with zeros for the month in the due date. At least it did on a test system when I tested it.

Same goes for the Date Time picker field :)

[Olivier MAZEN]

Thx Max for your reply :)

I think i get it now with your explanation :)

regards,

Olivier

[Max Foerster - K15t]

Hi Olivier,

of you want to influence the way it is displayed on the View screen, go the way Fabio suggests in the Look & Feel settings of your instance. If you want to change the way it is display on the Create/Edit screen when selecting a value you will have to adjust the settings in the General Configuration -> Advanced Settings. See my screenshot:

Best, Max

[Olivier MAZEN]

Thx max

our post are crossed over :)

[Edit]

I already set up the configuration in General Configuration -> Advanced Settings

[/Edit]

Olivier