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Deactivated account

Кирилл Миловидов October 22, 2023

Hi, I don't understand why the account was deactivated. I can't even write to support from this account. Can you help?

2 answers

0 votes
Кирилл Миловидов October 23, 2023

We are located in Ukraine. Works with partners from Russia, so we can use Russian VPNs

Peter Van de Voorde
Community Champion
October 23, 2023

I'm pretty sure that working with Russian VPNs is what is causing this problem.

You could try reaching out the Atlassian support with this new account and ask them.

https://support.atlassian.com

Кирилл Миловидов October 23, 2023

The ticket has already been left, but there is no response for it. CA-2633584

0 votes
Peter Van de Voorde
Community Champion
October 23, 2023

Hi @Кирилл Миловидов ,

Where are you based? If you happened to be based in Russia, this article could explain why your account got deactivated.: https://www.atlassian.com/blog/announcements/atlassian-stands-with-ukraine.

Cheers,
Peter

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