Default reporter issue

[Jerry Ramirez]

I keep getting, "You haven't provided Default Reporter and Create Users is off. Messages sent by unknown users will be silently ignored." error when setting up the default reporter even when I place in the value. If I select "create user", it doesn't allow me to save the configuration. This is for the incoming mail settings. Any workarounds. Due to this issue, my emails are not coming into Jira. 

[Ajay _view26_]

@Jerry Ramirez Seems like you have already reported the issue  - https://jira.atlassian.com/browse/JRACLOUD-74241

[Jerry Ramirez]

This issue seems to be an issue for a long time. I don't see support working on it. So far that case is marked closed.

[Nic Brough -Adaptavist-]

Problem is, it's Cloud - the issue was fixed over a year ago.

You'll need to re-raise it with Atlassian. (FWIW it's working for me)

[Jerry Ramirez]

[Jerry Ramirez]

This is what I get. It seems if you change the reporter at anytime the issue comes back

[Nic Brough -Adaptavist-]

Yeah, that's not what I get.

[Jerry Ramirez]

Yea and this issue are causing my emails not to come in.

[Jerry Ramirez]

I'm trying to contact support but it's not letting me.

[Bailey Hecksel]

Did you get this figured out? I'm running into this same issue.