Difference between mail JVM arguments

[Jeroen Poismans]

Hello Community!

When starting Jira Server / DC you can provide JVM arguments for disabling mail handling, sending ...

-Datlassian.mail.senddisabled
-Datlassian.mail.fetchdisabled
-Datlassian.mail.popdisabled

The first one disables SMTP / Outgoing mail. I am however a bit puzzled in what exactly the other two do. For my non-PRD environments I put all of them on true, but now I'm interested in what the difference between fetchdisabled and popdisabled is and how this translates to functionality in Jira.

Regards,

Jeroen

[Aditya Verma · Accepted solution]

Hi @Jeroen Poismans ,

fetchdisabled parameter will disable creation of tickets/comments from incoming mails.

popdisabled parameter will disable the POP mail server that is configured in your Jira instance.

Thanks,
Aditya

[Jeroen Poismans]

Hi @Aditya Verma ,

Thanks! So am I correct in assuming that fetch also has an impact on the Email requests in a Service Management project?

Regards,

Jeroen

[Aditya Verma]

Since JSM is installed on top of your on-prem Jira DC/Server. It should respect the parameters configured in setenv file. You should definitely give it a test after disabling it.

Thanks,
Aditya