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Differences between "Import via CSV" and "External System Import"

Claire Upham
Contributor
February 13, 2018

Does anyone know if documentation exists that highlights the differences in fields that you can map to via regular CSV import and importing a  CSV via the JIRA Import Wizard? I'm slowly finding out which fields you cannot map to in the regular CSV importer, but would really like to see a document that puts this in black and white.

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Alexey Matveev
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February 13, 2018

What do you mean by regular CSV import? I guess it is the same.

Fazila Ashraf
Community Champion
February 14, 2018

@Alexey Matveev , i think by regular CSV import, @Claire Upham means the 'import issues from csv' option in the 'Issues' menu of JIRA. The other one 'External system Import' and choose csv is the jira admin option 

Alexey Matveev
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February 14, 2018

@Fazila Ashraf thank you. I guess it is Jira Cloud feature

Claire Upham
Contributor
February 14, 2018

@Fazila Ashraf that's correct, and we are on server.

M Vijay Kumar
Contributor
February 21, 2020

Any update on this as this is available on server version also

Kay M
Contributor
April 15, 2020

@Claire Upham  @M Vijay Kumar Did you guys get any update on this. I am looking for this as well. Thanks

Claire Upham
Contributor
May 8, 2020

Hi @Kay M no new updates to report.

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