Different backlog views

[Simon Jackson]

We run 2 main projects in jira and the backlogs look different

board 1 we can expand the parent to see the estimates of the subtasks

however, on the 2nd board, this is not an option

any thoughts please

[Youngmu Yang · Accepted solution]

Hi, @Simon Jackson .

Have you checked the project type? I experienced the the similar issues when I create team-managed project's sprint. As far as I know, There was some limitation of layouts for the team-managed project compared to the company-managed project.

As long as you created sub-tasks as child issue for the Story issues (2nd pic) and the issue-related schemas has same structure to 1st pic's project settings, it might be caused by the difference between company-managed and team-managed project.

Hopefully help you.

[Simon Jackson]

@Youngmu Yanghow do we see if the project is team versus company managed

[Youngmu Yang]

@Simon Jackson 

You can check by clicking the Project Settings tab.

See the bottom label --You're in a company-managed project

[Simon Jackson]

both projects are company managed so must be another setting somewhere

[Youngmu Yang]

I am sorry to hear that. I hope you find the corresponding schema as soon as possible.

[Simon Jackson]

@Youngmu Yangall sorted thanks. Had a filter on that was changing the way the data was viewed