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Different issue types with different set of fields

Manoj Channa July 6, 2022

We r trying to create 2 issue types - PortfolioItem and Milestones. These 2 are supposed to have different set of fields (custom fields). Is there a way to have different custom fields for different issue types?

 

We can create different screens to display different fields for each of these types but i would like to see if there is a way to have only specific custom fields for different issue types.

 

Thanks

Manoj 

1 answer

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Kristján Geir Mathiesen
Community Champion
July 6, 2022

hi @Manoj Channa 

Custom fields are global in Jira - can be used on screens for many different issue types.

Additionally, custom fields can be restricted to be used on a single issue type.

This is controlled by creating different Screens - for example one screen for issue type PortfolioItem and another screen for issue type Milestones. Custom fields are then added to these screens, as appropriate.

Screens are then assigned to a Screen Scheme - for example "PortfolioItem Screen Scheme" which in turn is assigned to an Issue Type Screen Scheme. There is only one Issue Type Screen Scheme per project but it is there that Screen Schemes are bound/associated to a particular issue type.

So this is a 3 level approach.

HTH,
KGM

Manoj Channa July 6, 2022

Thanks for the answers. 1 more thing, when we query the different issue types from API’s, will we see all fields or only the specific fields which we setup using different screen type?

I am assuming we will see all -  as u said custom fields are global in nature so they will exist in all issue type but we r restricting using display/screen and screen scheme? Is this understanding correct?

 

Kristján Geir Mathiesen
Community Champion
July 7, 2022

Hi again @Manoj Channa  You will see all fields doing an API query.

Yes, your understanding in the second paragraph is correct.

Best,
KGM

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