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Disable Keyboard Shortcuts ( c - Create Ticket )

Loc Le
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May 14, 2018

The most annoying shortcut is "C" because ctrl+c is to copy for windows and the create ticket keeps popping up.

I've been researching on how to disable keyboard shortcuts but I don't see it in the options in my settings within the "Avatar" section. It can potentially be a global setting within my company. Can anyone assist me? or can Jira change this shortcut to something else?

I do believe that ctrl+c is a very common thing to do.

4 answers

1 accepted

2 votes
Answer accepted
Thomas Schlegel
Community Champion
May 14, 2018

Hi @Loc Le,

there is an issue for that:

https://jira.atlassian.com/browse/JRACLOUD-69482

Please vote for it.

Loc Le
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May 14, 2018

Thanks. My vote is in :)

Jozef Skripko
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May 14, 2018

My vote is in as well

2 votes
Jozef Skripko
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May 14, 2018

Also, I am unable to disable keyboard shortcuts on Cloud as described here

https://confluence.atlassian.com/jirasoftwareserver/using-keyboard-shortcuts-939938977.html

 

Screen Shot 2018-05-14 at 19.53.41.png

0 votes
John Corwith
Contributor
October 2, 2019

Removed, didn't realize this was a Jira question.

 

0 votes
Sourav Sengupta
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September 18, 2019

I had the same problem in Confluence while creating page using custom template. When user creates a new page using my template and presses Caps+C while filling up the contents, Confluence creates a new page and disregards the current page. I handled it in my template through JQuery. Here's the code

<script type="text/javascript">
    AJS.toInit(function(){ 
if(Confluence.KeyboardShortcuts.enabled){
RW.shortcutsEnabled =function(){
return false;
};
}
});
</script>

 

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