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Display the licenses count for non-admins

Albert Manuel
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June 22, 2023

Hello,

I run a Jira and Confluence Data Center for a company; the managers request to see information about the licenses count -, but they don't have Jira administration privileges.

I wonder if someone has done something similar and how you have approached such a request, what will some ways to solve this request?

Thanks

1 answer

1 vote
Chris K
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June 22, 2023

Hello @Albert Manuel

We use a SIL script via the add-on "Power Scripts" (see Atlassian Marketplace) and get the information directly from the database in Jira Software and Confluence (Data Center). The script generates a monthly report (Mail, including a CSV-export) of the current used number of license as well as an overview of the inactive users. It also generates a warning if the licenses exceed a defined threshold. This is how we make sure, we don't exceed our license. The add-on also allows creating a Dashboard gadet, on which the users can safely run the script on demand, without stumbling around in the admin configuration or changing configurations. :)

There may be other solutions to get the information, but that's how we solved it, because we have a similar use case.

Greetings Chris

Albert Manuel
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June 22, 2023

Thanks @Chris K i don't have Power Scripts, i have Scriprunner i need to see if i can pull something like this with this plugin.

Chris K
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June 22, 2023

You're welcome :)

I think this should also work with script runner. The following script in the adaptavist library looks promising at first sight:

https://library.adaptavist.com/entity/check-active-user-count-remove-oldest-listener

For further questions, maybe someone from @Adaptavist IT or Support can help ;)

Good luck implementing the new feature :)

Greetings Chris

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