Do smart values work in "Priority" field in Jira Automation?

[Anu Edirisuriya]

I have created this automation to extract the Priority (High, Medium, Low) from the description but when I try to apply the smart value into Priority in the automation, it fails. Can I know if smart values are allowed in automation?

[arielei · Accepted solution]

Hey @Anu Edirisuriya 

I suggest that you will create IF ELSE condition and then set the priority accordingly.

for example:

If VAR = High
Then set priority = High

and so on....

Ariel.

[Anu Edirisuriya]

Amazing! It works. Thank you :)

It never occured to me to use IF-ELSE

[Bill Sheboy]

Hi @Anu Edirisuriya 

FYI for automation rules and created variables...

I recommend not using any variable names which match built-in or custom field smart values.  For examples in your rule, please see: priority and component.  Those could confuse both the rule logic and people reading the rule trying to understand what they represent: the variable or the field in the work item.

Instead, consider always adding a prefix to variable names to prevent such collisions, such as using varPriority and varComponent.

Kind regards,
Bill

[Anu Edirisuriya]

Thank you for the recommendation Billy :) I have changed them now