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Does Jira has an “External” board  feature that we can use ONLY for clients? I want something where

Bianca Sepe
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June 5, 2025

Does Jira has an “External” board  feature that we can use ONLY for clients? I want something where in they can see and upload/add to, but want to be sure that they can’t see any of our other boards.

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Calvin
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June 5, 2025

Not sure if it helps but I've seen some teams do this via Confluence, and give them access to a "Customer" Confluence space with a curated view of the work items.

Michael Yaroshefsky - Visor for Jira
Atlassian Partner
June 5, 2025

True - that could work.

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Michael Yaroshefsky - Visor for Jira
Atlassian Partner
June 5, 2025

Hey @Bianca Sepe - welcome to the Atlassian Community!

Jira doesn't have a external only/guest only board that has a curated and controlled view of a project/s to share with your clients.

However, I think you could partially achieve this by creating a specific permission scheme for your clients (more info here: https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/).

This would enable you to control access at the project level but I don't think you can use permission schemes to control access to specific boards.

To get more control over information is in the board you share with clients you can use a plugins from the Atlassian Marketplace or my app - Visor.

About Visor:

You can use Visor to create share real-time views of your Jira projects (including Kanban boards, Gantt charts, dashboards etc.) with the exact information, and precise level of detail you want your clients to see, down to specific fields and data points. 

Visor has a two-way integration that preserves all your hierarchies, and nesting from Jira. You can sync updates from Visor back into Jira too, making it great for collaborating with clients that aren't familiar with Jira, or don't have Jira access. 

Visor is free to try and our Team plan includes unlimited free viewers (great for sharing!)

Here's our Atlassian Marketplace listing:

https://marketplace.atlassian.com/apps/1226209/visor-spreadsheet-gantt-chart-for-jira-with-excel-export?tab=overview&hosting=cloud

Here's a couple of board views I created in Visor using real-time connected Jira data:

Board-view-for-jira-with-multiple-assignee-fields.pngKanban-Board-Hero-01.png

 

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