Don't assign issues in canceled state

[Laura valenzuela]

¡Hi everyone!

Are there any settings that help avoid assigning a respondable to an issue that has already been canceled by the customer?

that when entering the canceled problem it is not possible to assign the person responsible

[Payne · Accepted solution]

In the workflow you can place a property on the Closed status that prevents not only changing the assignee, but changing any field:

Key: jira.issue.editable

Value: false

[Adam Rypel _MoroSystems_]

Or you can use jira.permission.assign.denied , if you want to disable only assign.

More about properties here: https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/

[Laura valenzuela]

thanks for your answers is what i needed