Due date... 1 for work to be completed and 1 for work to be reviewed

[Rob Lazorchak]

We use JIRA to track and review our various documents. (Engineering drawings, test plans, training documents, etc...) 

We are trying to figure out the best way to do the following: 

• Person gets assigned a document to write. 
• Program manager assigns a due date for the document. 
• Once the person writing the document is ready to have it reviewed. 
• They assign it to Peer review and then it goes off to other types of reviews. 

We would like to have a way to show: 

• The person writing the document when the document should be ready for review. 
• When the team conducting the review should have their feedback back to the author so they can make sure all feedback is incorporated into the document by a final due date. 

[Petter Gonçalves]

Hello Rob,

For your use-case, I would configure JIRA like this:

- The Assignee of the issue would be the person that will write the documentation, so this information would be clear for the reviewer

- The due date of the issue would be configured with the final date to send the document for reviewing

- If the name of the reviewer is relevant, I would configure a user-picker custom field to add his name to the ticket (name = Reviewer) and another Date picker custom field to add the due date of the reviewing (name = Reviewer Due Date)

- Would create a workflow status Peer Review, that should be executed when the person has finished the document and would change the responsibility of the ticket to the Reviewer. Possibly, I would configure the Reviewer and Reviewer Due Date field in the next transition

- Configure a status Back from Review so the person can dd the proper corrections (if necessary) and send it back to review

- Finally, I would create a third due date (Date picker custom field) to add the date the document should be complete (If necessary).

[Rob Lazorchak]

Thank you so much for the suggestion... I will give this a try and see how it goes. 

[Petter Gonçalves]

You are welcome, Rob.

Please, feel free to accept my answer in case you confirm it works for you so it can help other customers in the community.