Due date Automation

[Habeeb Khan]

I am trying to setup a sue date automation where the assignee of the ticket gets an email 1 day before the due date. Attached is the automation setup, but I don't get any  reminder emails Should I make any changes to JQL or is there any other step I should be adding? Or should I be choosing issue type, though I want the due date reminders irrespective of the issue type

[Brant Schroeder · Accepted solution]

@Habeeb Khan You can use Duedate = startofday(1) to find issues where the due date is always tomorrow. But this doesn't ignore weekends or holidays unfortunately.

[Habeeb Khan]

Hi @Brant Schroeder Thank you for the solution. Also, just wondering if I would like due date reminder on issues due 2 days from now I would just use startofday(2) and startofday(3) for 3 days and so on....

[Brant Schroeder]

That is correct.  Can you accept the answer to help others.