Due date notifications

[Eran Nir]

Hi,

I would like to get email notifications (3 days before the due date), email should be sent to the assignee, reporter and the ticket watchers.

Is this possible? could the notifications be sent to the private person Slack?

Thanks

[Jack Brickey]

Hi @Eran Nir , welcome to the community.

You could consider writing an automation role that would send out an email notification. There are several posts in the community that are very similar to this so you may want to seek them out as well. Basically your rule would look like this

trigger - scheduled daily

condition - check due date < now(+3d)

action - send email

[Eran Nir]

hi, only with automation? I'm not sure we have it