Due date required field

[Deleted user]

When creating an issue I'm getting the 'Due date is required' message. I've removed it from the screen and I've checked the field configuration and it isn't a required field. 

Any ideas as to what's going on here?

Thanks!

[Ivan Tovbin · Accepted solution]

Perhaps there's a validator set on your 'Create' transition which requires you to fill in this field?

[Vishnukumar Vasudevan]

Yes, there should be a validation on Create transition 

[Deleted user]

Thanks for your response @Ivan Tovbin @Vishnukumar Vasudevan

Having looked at the validators on create issue, there doesn't appear to be one relating to that field (see screenshot for reference): 

[Vishnukumar Vasudevan]

Are you sure the field is "Optional" in field configuration ? 

[Deleted user]

@Vishnukumar Vasudevan You're correct. The project I was working on wasn't using the default field config. I've now located the correct config and changed the field to be 'optional'.

Thanks for your help!

[Vishnukumar Vasudevan]

Glad that it helped. Cool 

[Alana Fernando]

@[deleted] , Have you performed a re-indexing after the change? 

[Deleted user]

@Alana Fernando thanks for your response. 

According to this post JIRA cloud now auto re-indexes? 

[Alana Fernando]

Sorry @[deleted] you are correct. in this case I agree with @Ivan Tovbin 

[Deleted user]

No problem. Thanks @Alana Fernando