Duplicity issue type in new project

[Tomáš Burda]

Hello.

We are facing following problem now:

When new project is created, there is duplicity issue type.

We are using jira software v7.3.4.

Duplicity can be easily removed but project are created frequently and we need prevent this.

Any advice is welcome.

[Tomáš Burda · Accepted solution]

Resolution:

Jira AGILE has following mapping:

Managed Issue Types         Epic                            id=63                      name=Epic Story                       <<< WARN name is different from expected: Epic (using locale en_US)         Story                           id=63                      name=Epic Story                       <<< WARN name is different from expected: Story (using locale en_US

This is root cause of problem

[Nic Brough -Adaptavist-]

Ah, so you renamed Epic and broke it.

[Tomáš Burda]

Not exactly, there is issue type "Epic" and there is issue type "Epic Story" in our jira.

[Nic Brough -Adaptavist-]

Remove the extra issue type from Admin -> Issues -> Issue types

[Tomáš Burda]

This not problem, Issue type "Epic Story"

exist only one times.

[Nic Brough -Adaptavist-]

Hmm.  That suggests a duplicate entry in the database has got in somehow.

If you go to the default issue type scheme, does it show the duplicate?  If it does, can you remove one of them and see if that fixes it?

[Tomáš Burda]

No it is not in Default scheme

"Epic Story" is here just one time.