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Edit email address for billing invoices

George Bliss
Contributor
March 31, 2025

Hello,

We would like all billing invoices for all subscriptions going to one centrally managed email address. How do I currently change this for Jira cloud?

Thanks,

George

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Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 31, 2025

Hey @George Bliss

 

Billing related email notifications are sent to the billing admin. You can add or update a billing admin following the steps in this document:

https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/#What-is-a-billing-admin

Thanks!

George Bliss
Contributor
April 29, 2025

Hi Karan,

Many thanks.

Issue resolved by adding a new email addresses as another billing admin.

Kind regards,

George

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PRODUCT PLAN
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