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Edit is missing from toolbar in List view

Sushil Ranjan
Contributor
July 22, 2024

Hi,

When selecting issues, edit option is missing from bottom tool bar.

Only 'copy to clipboard' & 'delete' options are available. is it related to permission? Even it is not appearing for Admins, we can use bulk edit from filters/Issues but not from the toolbar. Please advise. Thanks!

  

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1 answer

0 votes
Trudy Claspill
Community Champion
July 22, 2024

Hello @Sushil Ranjan 

Welcome to the Atlassian community.

It could be a permissions issue. Or it could be a Workflow Properties issue.

If the same user opens the issue to view the details, are they able to edit it? If they can't edit the issue when they are viewing the details, they won't be able to edit it from the List view.

Sushil Ranjan
Contributor
July 22, 2024

Hi @Trudy Claspill  : Thanks for the response, I verified the project permissions, user permissions, and global permissions, and everything appears to be correct. Users can view and edit the issues. However, the 'Edit' option in the toolbar is not visible for any project > List, even for admins. Please advise. Thanks!

Trudy Claspill
Community Champion
July 24, 2024

I'm afraid I don't know the cause of the issue.

I advise you to ask your Jira Administrators to open a support case directly with Atlassian at https://support.atlassian.com/contact/#/

It would be great if you report back here what you learn.

Sushil Ranjan
Contributor
July 28, 2024

Thanks Trudy, I reached out to the support & they indicated that our instance is configured to have the releases set in bundles, this affected the date on which the newest features are released.
Therefor this feature will rollout next month. Thanks!

Like Trudy Claspill likes this

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