Email Campaign Template Feature

[Lisa Robinson]

Greetings - is anyone out there using the Email Campaign template? I'm trying to understand the hierarchy to manage multi email campaigns in this template. So far I have only been able to set up following:

Asset/Task > Subtask

seems like I'm missing a level, I'd ideally like to be able to organise around these lines:

Epic > Task > Subtask

Is this possible?

Thanks

Lisa

[John Funk]

Hi Lisa - Welcome to the Atlassian Community!

There's nothing really magical about the setup- if you is not what you like you can easily change it for the project you create. 

Just go to the Project Settings > Summary

Click on the Issue Type Scheme name

When you get to the scheme, click the Actions menu on the right and choose Edit issue types

Then you can drag over any issue type (like Epic) that you would like to add or take away. 

Be sure to click the Save button at the bottom. 

[Lisa Robinson]

Hi there - thanks for your response, do you have to have admin rights to do this? ta

[John Funk]

Yes, only a Jira Administrator can make that change. 

[Lisa Robinson]

Thanks again - have requested admin access. So this will give me the ability to set three levels for my campaign plan ie:

Project = Renewal Campaign

   >Task = Email Graphics

      > Subtask 1 = Hero Image

      > Subtask 2 = Special Offer Image 

[John Funk]

Yep, that should work. 

[Lisa Robinson]

Thanks again - will have a play with it when I get my admin rights

[John Funk]

You are welcome. Let us know how it goes.