Error Upgrading Jira Software to 7.9.0

[Alex Comerford]

Please can anyone help?

I upgraded to Core 7.9.0 and then tried to upgrade software to 7.9.0 but I get the error in the attached screenshot

The logs that are generated from this error look like this:

2018-04-16 16:07:00,986 UpmAsynchronousTaskManager:thread-1 INFO Alexc 966x103x1 p49j6y 10.2.10.86 /rest/plugins/1.0/ [c.a.plugin.loaders.ScanningPluginLoader] No plugins found to be installed
2018-04-16 16:07:01,145 UpmAsynchronousTaskManager:thread-1 INFO Alexc 966x103x1 p49j6y 10.2.10.86 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Updating plugin 'com.atlassian.jira.jira-software-application' from version '7.9.0' to version '7.9.0'
2018-04-16 16:07:01,164 UpmAsynchronousTaskManager:thread-1 INFO Alexc 966x103x1 p49j6y 10.2.10.86 /rest/plugins/1.0/ [c.a.plugin.loaders.ScanningPluginLoader] Removed plugin 'com.atlassian.jira.jira-software-application'
2018-04-16 16:07:02,263 UpmScheduler:thread-2 WARN Alexc [c.a.upm.pac.PacClientImpl] Update check request may take longer because of the number of add-ons

Thanks 

Alex

[M Amine · Accepted solution]

Hi Alex,

Can you please try the following : 

1. Stop your server
2. Add this option "-Datlassian.plugins.enable.wait=300"  as stated here
3. Remove ".osgi-plugins" & ".bundled-plugins" in your plugins folder (you will find them in the home directory)
4. Restart your server

keep us posted

[Alex Comerford]

Hi Mate,

Thanks for the quick response! I performed your actions and the same thing is happening.

The only thing i did differently is restarted the service not the machine. Do you think I need to restart the whole server?

Thanks again

Alex

[Alex Comerford]

Hi, 

So I set the pluginstate to true in the database and it now looks like this

Which looks good to me :)

Will keep you posted, thanks again

Alexx

[M Amine]

Hi Alex,

Can you please try the following : 

1. Stop your server
2. Add this option "-Datlassian.plugins.enable.wait=300"  as stated here
3. Remove ".osgi-plugins" & ".bundled-plugins" in your plugins folder (you will find them in the home directory)
4. Restart your server

keep us posted