Error message should display if user select more than 5 options from multi select drop down Field

[PLaksh11]

Hello Community,

We have multi select drop down custom field which has more than 10 values inside it.

When user selects more than 6 values then it should throw the error instantly saying that "you cant select more than 6 values"

We can achieve this using JMEW validators. but validators works only when we do the transition.

But, We want to display the error message As soon as user selects more than 6 options.

We don't want to wait until user do the transition then showing the error message.

[Gor Greyan]

Hi @PLaksh11

If you have ScriptRunner, you can achieve this by using Behaviours in ScriptRunner.

If you have that:

Go To: ScriptRunner --> Behaviours
Create a new behavior and map it to your project + issuetype
Add the following script.

def field = getFieldByName("Your Multi-Select Field")
def selectedValues = field.getValue() as List

if (selectedValues?.size() > 6) {
field.setError("You can't select more than 6 values.")
} else {
field.clearError()
}

Let me know if you succeed.

[PLaksh11]

Hi @Gor Greyan 

Thanks for the Reply.

The code is not working in Jira cloud. Also i found that real time field validation is not possible. we can get error only doing transition.

[Gor Greyan]

Hi @PLaksh11
Thanks for the answer.

Yes, you are right, I have also reviewed and found out, that it is possible only in transition.

[Karan Sachdev]

Hey @PLaksh11

We don't have a way to instantly show the error message when a field is updated as we don't have a field level validation with the native Jira functionalities. You may explore the possibility of an automation rule to revert the field to its previous value if more than 5 selections are made.

A similar discussion here: https://community.atlassian.com/forums/Jira-questions/Automation-to-count-specific-selections-in-multi-select-field/qaq-p/2702711

Thanks!

[Dilip]

Hi @PLaksh11 

this might be helpful: https://support.atlassian.com/automation/kb/how-to-update-a-select-field-multiple-from-the-content-of-other-fields/